Returns & Exchanges
At Catharsis, we want you to feel complete in your selection, which is why we offer a seamless 30-day return window for all unworn apparel in original condition. Whether the fit wasn't right or you've changed your mind, our streamlined process ensures your satisfaction remains our priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.